Frequently Asked Questions
Can I get some free samples?
After price confirmation, you can require for samples to check our quality. Stocks sample or White sample (Without printing and other surface finished) are free of charge. Custom samples as per your design cost $50-200; free samples may be available upon inquiry.
How long can I expect to get the sample?
Stock or White samples take 3-5 days. Samples exactly matching your design take about 5-7 days.
What is the production lead time for the full order?
It takes about 8 to 15 days to finish production, depending on the order quantity and specific process requirements.
Can you do the design for us?
Yes, we provide free design services, including structural design and easy graphic design.
What kind of files do you accept for printing?
We accept AI, CDR, PDF, EPS, and TIF formats.
What kind of payment do you accept?
We accept Bank Transfer, Paypal, Trade Assurance, and other standard methods.