Frequently Asked Questions
Q
When can I get the quotation for my gift packaging or printed products?
Normally the quotation will be sent to you within 2 hours upon all the details of required products be clear. If you are in urgent, we also can quote for you within half an hour.
Q
What’s the details be needed for get a exact quotation?
The basic elements for get a quotation are the quantity, size, color printing, material, box’s structure or usage. For notebook/book products, it also need to know how many pages inside.
Q
Can I get a sample before mass production?
Sure! We will free make the pre-production sample for your inspection when you had placed the mass production order. We can also customize physical samples for assessment with a basic sample cost, or send stock free samples if you only need to check quality (freight not included).
Q
How long can I get the sample?
After receiving the sample fee and confirming all details & design, the gift packaging or printed products sample time is 4-5 days and Express delivery time 4-6 days.
Q
How should I pay for my bulk order?
The payment can be done by T/T, credit card, PayPal, Western Union and L/C.
Q
Do you support products inspection for my production order?
Sure, we warmly welcome you to inspect your goods during production, and also welcome third-party goods inspection companies to examine the products when completed.